Webinar Archive

Free Social Media, Marketing, Thought Leadership and Technology Webinars
Presented by Dana VanDen Heuvel and Select MarketingSavant Guests

Pinterest for Marketers: Your Express Track to Powerful Marketing on Pinterest

Whether you’re already Pinning like crazy and suffering from Pinsomnia or just exploring how Pinterest might relevant for your business you’ll benefit from attending this webinar. We guarantee that you’ll find ideas, answers to your Pinterest questions and a bit of Pinspiration on how Pinterest is helping businesses just like yours take social media to the next level on the fastest-growing new social media platform.

The webinar will follow the flow of our recent e-book on Pinterest and bring the examples and information to life. Here are a few of the exciting topics that we’ll cover during the webinar.
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Speakership: Grow Your Career or Business Through Speaking and Thought Leadership

One of the most incredible things that any professional can do to boost their career, credibility and professional potential is to take to the stage as a public speaker. While not everyone desires a career as a professional speaker, nearly every professional can gain from acquiring the skills necessary to command a room from the podium.

Make no mistake; this is not a presentation on how to be a great speaker, or even a competent speaker. Rather, Speakership is a presentation on how to be seen as the expert, how to earn your place at the front of the room and how to develop your career, business or cause with purpose through the power of speaking.

This one-hour webinar dives deep into the art of speakership. We’ll talk about how to leverage public speaking to position yourself as an expert or trusted resource in front of a room of ideal prospects.
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Customer Twervice: Protect Your Reputation with Social Media Customer Service

Have you ever had a social media customer service experience? According to one recent poll on customer service online, 83% of business respondents said they answer customer complaints via social channels in less than six hours. What’s your response time? If you’re reading this and think “hey, I don’t really monitor social media that closely, let alone respond” you’re not alone. In fact, only about 40% of retailers actually monitor what their customers say online.

It’s no longer enough to sit on the sidelines. When your target customer spends five hours a day on Facebook; sends 120 text messages and half a dozen tweets a day from a smartphone and posts photos, videos, and blogs around the clock; “checks in” regularly using Foursquare at favorite retail locations to become “mayor”; relies on a plethora of mobile apps like Google Maps to get from one place to another, you can bet that they expect you to be there in social media when they want service!

This one-hour webinar covers the fundamentals of social media customer service, the best practices to employ and shares cases and examples the good, the bad and the ugly of social media customer service.
Access Recordings: Full version | Slide Deck